What Data We Collect and Why
When you create an account, we collect the details you submit — your name, contact number, and the wallet identifier you use for bKash, Nagad or Rocket transactions. We need this to process deposits, verify withdrawals and keep your account secure. We also collect session data:
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device type, browser, and pages you navigate. This helps us spot unusual access patterns and respond quickly if something looks wrong on your account. We do not sell your personal data to third parties. Payment data tied to your bKash, Nagad or Rocket wallet is used
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only to process your transaction and confirm it reached the right account. We retain your account data for as long as your account is active and for a reasonable period afterward, consistent with standard record-keeping practice. If you are accessing from Bangladesh, eligibility and applicable data
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rules depend on your local law and the region you are in. Where local regulation requires specific data handling, we follow it. You can request a copy of the data we hold about you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.